Get in touch
Have a question, found a bug, or want to share feedback? We read every message and aim to respond within one business day.
✉ [email protected]
Refund requests are handled by Apple, not by Halal Anchor directly.
To request a refund for an App Store purchase, visit
reportaproblem.apple.com.
Frequently asked questions
No. Halal Anchor is an informational tool. It identifies potential concerns, explains
ingredients and preparation methods, and suggests practical questions to ask the restaurant.
Final decisions are always yours, based on your own judgement and the guidance of your
trusted religious authority.
You can upload one or more photos of a menu, paste menu text directly, or share a link
to a restaurant's online menu. Halal Anchor reads the content and evaluates each dish
against your selected food standard, highlighting potential concerns and explaining why
each dish was assessed the way it was.
Halal Anchor supports General Muslim, Hanafi-Leaning, Shafi'i / Maliki / Hanbali,
and Ja'fari. You select your standard during onboarding and can change it anytime
in Settings. Every analysis is tailored to your selection.
Menus do not always include complete ingredient or preparation details. When additional
clarification is needed, Halal Anchor suggests practical questions you may wish to ask
the restaurant — such as which oil is used for frying, whether dishes share cooking
surfaces with pork, or how a sauce is made.
The confidence level reflects how much information was available to assess a dish.
High confidence means the ingredients and preparation are clearly understood.
Lower confidence means some details were missing or ambiguous — in these cases,
the app suggests questions to ask the restaurant before ordering.
Restaurant search results draw from publicly available data and user-submitted
information on third-party platforms. Listings and ratings reflect publicly available
information at the time of the search and may not be current. Always verify a
restaurant's halal status directly before visiting.
The Premium tier removes all usage limits: unlimited menu analyses, unlimited restaurant
searches, and unlimited saved history, with account sync across devices. Premium is
available as a Monthly subscription, Annual subscription, or one-time Lifetime purchase
through the App Store.
Subscriptions are managed through Apple. To cancel, go to Settings → Apple ID →
Subscriptions on your iPhone and select Halal Anchor. To request a refund, visit
reportaproblem.apple.com.
Halal Anchor does not process refunds directly.
Menu content you submit is used only to generate your analysis result and is not
retained beyond that purpose, not associated with your identity unless you are signed in,
and not shared with advertisers or data brokers. See the
Privacy Policy for full details.
Some restaurant websites block automated access. If a menu link does not work, try:
uploading photos of the physical menu, copying and pasting the menu text directly,
or using a different page on the restaurant's website. The Upload Menu method
(photos) consistently gives the best results.
You can clear your local history from Settings → Clear History within the app.
To delete your account and all associated data, email us at
[email protected] and we
will process the deletion within 30 days.